Outbound Personal Property | Do It Yourself Moves (DITY) |
| Inbound Personal Property | Non-Temporary Storage | Quality Control

OUTBOUND PERSONAL PROPERTY:

QUESTION:  What are your Hours of Operation?

ANSWER: The Transportation Office is open from 0730 hrs to 1600 hrs Monday through Friday except for Federal Holidays.  The Office is open on Training Holidays.

QUESTION:   I plan on staying in the local area for a while after I get out of the Military.  How long do I have to use my orders?

ANSWER:  On ETS orders you have Six (6) Months from the date of ETS to utilize you move to your Home of Record or Place of Entry on Active duty or an equal distance. If you have Retirement Orders, you are authorized One (1) year from date of retirement to utilize your move to your Home of Selection within the United States, including Alaska and Hawaii.

QUESTION:  I have recently retired and will not be ready to move within the one year time frame.  Can this time be extended?

ANSWER:  IAW JFTR paragraph U5012I, Travel and Transportation allowance extension may be authorized based on written time limit extension request that includes an explanation of the circumstances justifying the extension.  Travel and Transportation allowances may not be extended for more than 6 years from the date of retirement.

QUESTION:  How long does it take to get my household goods picked up?

ANSWER:  During non-peak shipping season (September – April), usually 5 working days is enough notice to have household goods and unaccompanied baggage picked up. During Peak Shipping season (May to September), it’s possible that all carriers are booked as much as 20 days in advance.  Therefore, it is imperative that you contact this office immediately upon receipt of orders.  This office will make every effort to accommodate the dates you desire. However, we must rely on the moving Industry to provide the service.

QUESTION:  I have TCS orders and will be deploying soon.  Can I move my family back to my home while I am deployed?

ANSWER:  Movement of Household goods and dependents are authorized on PCS orders only. Full PCS entitlements do not apply for TCS orders.

QUESTION:  I am on TCS orders and will be deploying soon.  Can I put my household goods in Storage?

ANSWER:  Special Storage of HHG in connection with TCS orders is authorized for:

1. Single soldiers (both regular active duty and RC)
   

2. Soldiers married to another service member when both are deployed
   
   

3. Soldier married to another service member residing at different permanent duty stations.
   
   

4. Soldiers who are single parents with a childcare plan that requires the dependent to leave the residence

QUESTION:  I have recently married and would like to ship my spouse’s personal property to Ft Bragg.  Am I authorized shipment of her property at government expense?

ANSWER:  In order to be authorized shipment of personal property at Government Expense, that property must be your property, acquired by you prior to the effective date of your orders to Ft Brag, NC.  Property acquired after your report date to Ft Bragg cannot be shipped at Government expense until you receive a new PCS order.

QUESTION: I recently shipped my household goods to Germany.  I’ve been deleted from the assignment. How do I get my property back?

ANSWER:  Based on your Revocation orders, property can be reshipped back to your previous duty station. If your property was placed in nontemporary storage, you have 90 days from date of revocation to have your property removed from storage.  Contact the Inbound Section to have property shipped back and the Outbound Section if you placed your property in nontemporary storage here.

 (TOP)

DO IT YOURSELF MOVES (DITY)

QUESTION:  I am considering moving my own property to my next duty station.  How do I make arrangements for this and can you tell me how much money I will make?

ANSWER: To arrange a Do-It-Yourself (DITY) move you will need to come to the Transportation office with 4 copies of the orders and  attend a DITY brief. After the brief you will come back to the office to pick up the documents necessary to settle the move which will provide you with an estimated dollar amount for the move.  You will receive payment of a monetary allowance equal to 95% of the Government’s constructed cost.

QUESTION:  How long does it take to receive my DITY settlement after I complete the DITY move?

ANSWER: You should receive payment no later than 30 days after you complete and submit the documents to this office.

QUESTION:  Do I get paid mileage on a DITY move:

ANSWER: No, the mileage is paid through finance as a part of your Travel Pay.

QUESTION:  Is my food and lodging covered by my DITY move?

ANSWER: No, this is paid through finance as a part of your Travel Pay.

QUESTION:  Where can I get my weight tickets for my DITY move?

ANSWER: You can get your weight tickets from any state certified weighing station.  Weight stations are at most all Truck Stops and Moving and Storage Companies.

QUESTION:  Can I do a DITY move and have the Government move some of my property?

ANSWER: Yes, you can do a DITY and a government move in conjunction with each other not to exceed the weight allowance based on your rank and dependent status.

 (TOP)

INBOUND PERSONAL PROPERTY

QUESTION:  I shipped property to Ft Bragg.  How will I know my shipment is here?

ANSWER:  Immediately upon arrival to Ft Bragg contact the Inbound Personal Property Section, Transportation Branch, Telephone 910-396-0331/0332/9806. If your shipment has arrived, you will be given instructions on how to schedule delivery.  If your property has not yet arrived, contact information will be taken and you will be contacted immediately once it arrives

QUESTION:  I just PCS’d to Ft Bragg and have property at another location.  How can I get it here?

ANSWER:  If your property is stored at Government Expense at another installation, contact the Inbound Personal Property Section.  Along with your request for shipment and PCS orders, a request for shipment will be processed and forwarded to the installation where your property is stored.  You will need to come into the Inbound section to make those arrangements.

If your property is located at a residence or in private storage at another location, come into the Outbound Personal Property Section with copies of PCS orders assigning you to Ft Bragg.  If this is your first duty station also brings in your MEPS orders or Enlistment Contract.  A Counselor will complete documentation to have your property shipped here.

QUESTION: I have property shipped here that is in storage.  The 90 days storage is about to expire and I am having a house built.  How can I get the storage extended?

ANSWER:  Contact the Inbound Personal Property section and request in writing an extension of Storage.  Recent change in the Joint Federal Travel Regulation (JFTR) only provides for a maximum of 180 days temporary storage without approval from Southeastern Regional Office.  Additional storage beyond 180 days may not be authorized/approved if you elect to have a home built while other housing is available. 

QUESTION:    Why do I have to be available from 0800 to 1700 to have my property delivered?   Why can’t the moving Company give me a time?

ANSWER:  Transportation Providers are required by Government Regulations to deliver or pick up property between the hours of 8 AM and 5 PM Monday through Friday.   Upon your request, the Transportation Provider may schedule your move for Morning or Afternoon.

 (TOP)

NON-TEMPORARY STORAGE:

QUESTION:  How can I research information concerning shipping and storing my Personal Property and POV?

ANSWER:  You may go on the WEB at www.sddc.army.mil; click on Personal property at the top right.  Scroll down the right side.  There are information pamphlets on both Shipping/Storing Your Household Goods and POV.

QUESTION: If I have TDY Orders (DD Form 1610) sending me overseas for 179 days, can I store my household goods and ship some also?

ANSWER:   No.  Nontemporary Storage is not authorized for TDY and return to same duty station orders.

QUESTION: What are my entitlements if I’m attending a service school in conjunction with a PCS?

ANSWER:  If you are attending a PCS course of instruction, you are authorized shipment to your school and also nontemporary storage of any part of your weight allowance.  If your PCS orders have a temporary duty in route you are also authorized to store your property pending completion of your TDY then shipment to your PCS duty station.

(TOP)

QUALITY CONTROL:

QUESTION:  What time will the movers be at my residence to pack and pickup my furniture?

ANSWER:  The movers will arrive at your residence between 0800 and 1700 hrs.

QUESTION:  Where do I turn in my paperwork to file a claim for damage to my household goods? 

ANSWER: 

If you are an Army service member turn in your documents to:  Staff Judge Advocate, Claims Department, Ft Bragg. NC.  Telephone 910-396-7014 ext 203

If you are an Air Force service member turn in your documents to:  JAG, Attn: Claims, Bldg 309, Pope Field, NC.  Telephone 910-394-2341

QUESTION:  How long after my property is delivered do I have to file my claim for damages?

ANSWER:  You have 70 days to initiate your claim against the carrier and 2 years to finalize the claim with the Government.

QUESTION:  Will the movers return to pick up packing material at a later date?

ANSWER:  Movers are required to remove all packing material after they have unpacked your household goods.  If you waive the unpacking and decide to do it yourself, the movers are not required to return and pick up the packing material.

QUESTION:  Can I ship furniture in my unaccompanied baggage?

ANSWER:  Unaccompanied baggage consist of items such as clothes, dishes, linens, small collapsible items such as cribs, playpens and changing tables.  It should only contain items that you need immediately upon arrival overseas.  All furniture is to be shipped as Household goods.

(TOP)