Installation Transportation Office, Fort Bragg, North Carolina
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Jump To:  Passports | Group Moves

 

PASSPORTS

 

QUESTION: When can I apply for a passport?

ANSWER: Once the sponsor has been identified by levy for an assignment.

 

Note:  Do not wait for the order.

 

QUESTION: What is needed to apply for a No-Fee passport?

ANSWER:

1) DD FORM 1056 (Authorization To Apply For A “No Fee” Passport and/or Request For Visa).

 

a) Typed and signed in blue inkBY AUTHORIZING OFFICIAL.

 

b) For all PCS, Dependents and Service Members, this form is obtained from levy.

 

c) For TDY the form is obtained from the unit’s S-2 section.

 

d) If the sponsor is already located overseas and has obtained command sponsorship, his/her overseas command can issue the DD Form 1056 .

 

2) DS-11 FORM (Application for Passport) must be completed on line by applicant and printed out.  website address to apply for a No-Fee Passport.  Use the wizard to complete the DS-11 (refer to DS-11 Passport Application checklist), if completed correctly, there should be a 2D barcode in the upper left-hand corner of the DS-11 to print out.  Applicants may come complete this form at their Unit or home online and bring UNSIGNED copies to the Official Travel Office to execute application or may come into the Official Travel Office and utilize computers linked to this site at Soldier Support Center (SSC), BLDG 4-2843, Normandy Drive, Fort Bragg, from 0800-1530 hrs., Mon-Fri.  For additional information or questions please call 910-396-7105 or 910-432-9995.

 

3) PROOF OF IDENTITY

 

Official Military ID Card  (preferred)

 

Driver’s License (not temporary or learner’s permit)

 

4) ACCEPTABLE EVIDENCE OF U.S. CITIZENSHIP

 

A previous issue U.S. passport, current or expired.

 

Original Certified Birth Record with a seal and file date. No hospital birth records, mother’s copy, notarized copies or abstract birth certificates.

 

Original Consular Report of Birth certified with a seal.

 

Original Naturalization Certificate.

 

QUESTION: Are all minor children required to be present when applying for passports?
ANSWER: Yes. As of February 1, 2004, Passport Services requires the personal appearance of all minors applying for U.S. passports.

 

QUESTION: How much does the passport cost?
ANSWER: Passport(s) are at no cost to DOD personnel or dependents when traveling on orders.

 

QUESTION: How long does it take to get a passport?

ANSWER: 8-10 work weeks are the required processing time.

 

It is not necessary to call us to check the status of your passport; we will notify you when passport is received.

 

QUESTION: Can I call the Special Issuance Agency to check on the status of my passport?
ANSWER: NO! Only installation passport agents are authorized to call. Status cannot be checked until 10 days prior to departure.

 

QUESTION: Why should I use an Official “No Fee” passport?

ANSWER:

 

To follow DOS and DOD Directives.

 

Avoid Customs/Immigration Entry/Exit Complications, deception means trouble and possible deportation from host country.

 

Accident, Incident, etc. A regular tourist passport cannot provide the same protection or privileges of an official passport.

 

Travel tickets will not be issued without Official No Fee passport!

 

Avoid departure fees from host country.

 

QUESTION: Can I travel on a tourist passport instead of a No-Fee official to an overseas location when on official orders?
ANSWER: No, absolutely not.. (See #7 above) Each family member must obtain a separate no-fee passport regardless of his or her age. Family members must have no-fee passports in their possession before port call. No-fee passports are issued for a specific purpose and may be used only for the conditions specified.

 

QUESTION: Can No-Fee passports be used for personal travel overseas?
ANSWER: While stationed outside the U.S., no-fee passports may be used for incidental personal travel between foreign destinations providing the foreign government concerned accepts no-fee passports for personal travel. If the foreign government does not accept no-fee passports for personal travel, travelers must obtain regular fee passports at their own expense. (See #7 above)

 

QUESTION: Where do I obtain passport photos?
ANSWER: Passport photos are taken at the time the applications are submitted at no cost to the applicant. This service is only provided to service members or DOD civilians and their dependents traveling overseas on orders.

 

QUESTION: What is acceptable attire for passport photographs?
ANSWER: Street attire is acceptable, uniforms must not be worn. Hats or headgear obscuring hairline, white shirts/blouses, halter tops and low cut blouses are all prohibited.

 

QUESTION: Can I use a photograph that is more than one year old?
ANSWER: No. The photograph must be taken within the last six months and must be a passport photo 2X2 in size.

 

QUESTION: Do I have to take an oath to get a passport?
ANSWER: Yes. The customer must swear to or affirm to the truthfulness and completeness of the statements made on the passport application (Form DS-11).

 

QUESTION: Do both biological or adoptive parents have to appear and give their consent for the issuance of a Passport to a minor under 16?

ANSWER:

 

Yes. Both parents must appear together and sign or:

 

1. One parent appears, signs, and submits second parent's notarized statement of consent (Form DS-3053, Statement of Consent: Issuance of a Passport to a Minor Under Age 16) authorizing   passport issuance for the child, or a notarized written statement with the same information on a sheet of paper from the non-appearing parent that includes the child's name and date of birth, as well as a copy of the absent parent’s ID.

 

2. One parent appears, signs, and submits primary evidence of sole authority to apply (such as one of the following):

 

Child's certified U.S. or foreign birth certificate (with translation, if necessary) listing only applying parent; or

 

Consular Report of Birth Abroad (Form FS-240) or Certification of Birth Abroad (Form DS-1350) listing only applying parent; or

 

Court order granting sole custody to the applying parent (unless child's travel is restricted by that order); or

 

Adoption decree (if applying parents is sole adopting parent); or

 

Court order specifically permitting applying parent's or guardian's travel with the child; or

 

Judicial declaration of incompetence of non-applying parent; or

 

Death certificate of non-applying parent.

 

NOTE: A third-party in loco parentis applying on behalf of a minor under the age of 16 must submit a notarized written statement or affidavit from both parents or guardians authorizing a third-party to apply for a passport. When the statement or affidavit is from only one parent/guardian, the third-party must present evidence of sole custody of the authorizing parent/guardian.

 

QUESTION: Does a previous passport prove a child’s parentage?
ANSWER: No. A previous passport only proves citizenship, and only has the child’s name, birth date and place of birth. It does not show the names of the parents. A long form birth certificate must be submitted for children 15 and under.

 

QUESTION: Can the parent sign the Form DS-11 for all dependents?
ANSWER: No. Dependents 16 years or older must appear in person to sign their own (DS-11) passport application.

 

QUESTION: My spouse/dependent is not a US citizen. What do I do?
ANSWER: Your dependent(s) must have a valid passport from the country which they are a national of (i.e. a German national must have a valid passport from Germany). If your dependent(s) are a National of the country to which you are being assigned, they will need their valid passport for that country. If they are not a National of the country to which you are being assigned, check with the passport office for that country’s Visa requirements.

 

QUESTION: Can a passport be expedited?

ANSWER: Yes, for DOD personnel onlyDependent passports cannot be expedited as they do not have a report date. The following are the requirements for request of expedite:

 

1) Request for expedite service requires a General Officer or SES equivalent signature. Only authorized exception is a request initiated at an installation where no general officer or SES equivalent exists.

 

2) Expedite letter must be in expedite format and must be on unit letterhead. Format may be obtained from Passport section.

 

3) If passport is required in less than 30days then orders and or a travel itinerary must be included with application.

 

4) Visa's CANNOT be expedited.

 

QUESTION: How long does it take to obtain a visa?
ANSWER: The average time for a visa is 30 days.

 

QUESTION: When can a Customer pick up the passport?
ANSWER: The passport may be picked up when it has come back from the SPECIAL ISSUANCE AGENCY in Washington D.C. and you have been notified. Active duty personnel may pick up passport without orders but must present photo I.D.. For dependents, the sponsor or spouse must present complete concurrent or dependent travel orders and photo I.D. when picking up passports. Passports will not be released from our office without concurrent or dependent travel orders.

 

QUESTION: If I leave the area, can the passport be mailed to my leave address?
ANSWER: Yes. You must provide us with concurrent travel orders, a stateside address and a contact telephone number and we (Transportation Office / Passport Sect.) will forward passports to you once received back from the Department of State. Please be sure to provide us with a good contact number, we must be able to contact you prior to mailing out passports. If we are unable to contact you we will keep your passports in our office until you contact us or passports expire.

 

QUESTION: How do I report a lost or stolen passport?
ANSWER: Submit form DS-64, “Statement Regarding Lost or Stolen Passport,” to the nearest Passport Agency or, if abroad, the nearest American Embassy or Consulate. If stolen, the theft should be reported to the police authorities where the theft occurred.

 

QUESTION: Can tourist passport be obtained from Transportation?
ANSWER: No. Information on how to apply for a tourist passport can be obtained on-line at https://pptform.state.gov or by calling the local office at (910) 486-2372 located on 301 Green Street, Fayetteville, NC.

 

QUESTION:  Is a passport needed for travel to and from Alaska, Hawaii, or any of the U.S, territories?

ANSWER:

 

  • For travel to and from Alaska a passport is needed for dependents if traveling through Canada, the active duty member will travel on military ID card and travel orders.

  • A passport is not required when a U.S. citizen is traveling directly between the United States, Hawaii,  Puerto Rico, the U.S. Virgin Islands, Guam, the Northern Mariana Islands, and American Samoa, already established forms of identification may be continued to be used to board flights and for entry.

 

 

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GROUP MOVES

 

QUESTION: Where can units go to request group travel?
ANSWER: Installation Transportation Office (ITO) Passenger Travel, Soldier Support Center, BLDG 4-2843, 1st FLR Normandy Dr, Ft Bragg, NC 28310 from 0800 hrs – 1600 hrs Monday – Friday excluding holidays.

 

QUESTION: When should a group movement request be submitted to the Installation Transportation Office (ITO)?
ANSWER: CONUS request should be submitted 10 days prior to travel OCONUS request should be submitted 20 days prior to travel.

 

QUESTION: What form is used to request group travel?
ANSWER: Group Movement Installation Transportation Request (ITT FB FORM TR 90-20). This form is available here.

 

QUESTION: Can commercial air or charter air travel be requested on the Form TR 90-20?
ANSWER: Yes, but units will not use commercial or charter air transportation as back-up for military air and the request form must be signed attesting to this by the senior unit commander.

 

QUESTION: Can units select the mode of travel?
ANSWER: Yes, if they have enough funding authorizing the selected mode of travel, but the ITO should do estimates to make sure the most economical method is utilized.

 

QUESTION:  If requesting charter bus travel, can the bus remain with the group until the return?
ANSWER: Charter bus service is expensive because the drivers are paid by time, meals, and lodging, so the period the bus remains with the pax should be minimal.

 

QUESTION:  Who decides what carrier is to be used for the group move?
ANSWER: For charter bus service bids must be solicited from at least three SDDC approved carriers (if and when available) and the carrier offering the best value service must be selected.  On full planeload charters USTRANSCOM solicits bids from DOD-approved carriers. Commercial air travel is coordinated with the Commercial Travel Office (CTO).

 

QUESTION:  Are orders needed for requesting group travel?
ANSWER: Travel orders are needed for commercial air travel. A memorandum with the fund cite signed by the authorizing official for bus transportation is required 5 working days prior to travel. On charter air the fund cite must be annotated on the TR 90-20 request form with the authorizing office’s signature.

 

QUESTION:  Is a manifest required listing each traveler?
ANSWER: Yes, A Manifest is needed with each request which must include full name, rank and SSN of each passenger. For changes make sure you submit a corrected copy of the new manifest.

 

QUESTION:  Can changes be made once the travel request is submitted?
ANSWER: All changes must be justified in writing and no changes will be permitted 72 hours prior to travel.

 

QUESTION:  Can a travel request be cancelled?
ANSWER: Yes, but on charter bus requests a substantial fee (as high as the full cost of the travel) may be imposed by the carrier once it has been accepted and scheduled.  On Commercial air any cancellations/no shows after ticketing will result in penalties of 25% to 100%. The cancellation must be done in writing on a signed memorandum stating why the travel is no longer needed.

 

QUESTION:  How much baggage is permitted?
ANSWER: Two bags per traveler, anything over two pieces is considered excess baggage. Bags must not exceed 70 lbs each, or larger than 36x18x14 inches, must state whether rucksacks are with/without frame, and the dimensions.

 

QUESTION: Can weapons be shipped?
ANSWER: It must be specified in order and include make, model, and must be in Locked container.

 

QUESTION:  Are meals provided on group moves request?
ANSWER: It must be specified on the request and a signed memorandum with the fund cites must be submitted 10 days prior to travel date.

 

QUESTION:  Is there a cost associated with the request for meals?
ANSWER: Yes, Breakfast and lunch are $9.00 per person, dinner is $18.00 per person, plus a processing fee of $11.04 for each meal ticket issued. Each meal ticket is for a specific meal for the group. Meal tickets can not be used for procurement of alcoholic beverage or the inclusion of gratuities.

 

QUESTION:  Can meal tickets be cancelled?
ANSWER: Cancellation must be done in writing and all unused meal tickets are to be returned to the ITO. Instructions for the use of army meal tickets will be given to the group leaders.

 

 

(TOP)

 

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