Download POV Storage Facility SOP

Fort Bragg, North Carolina
Directorate of Logistics
Transportation Unit Movements
Privately Owned Vehicle (POV) Storage Facility

Standard Operating Procedures

1.     PURPOSE.  To establish policies and procedures for the operation, maintenance, and reporting requirements of the Installation POV Storage Facility as directed by the Directorate of Logistics (DOL).

2.     SCOPE.  The procedures outlined in this SOP apply to and will be a reference for all customers and units supported by the POV Storage Facility.

3.     GENERAL. 

a.     The POV Storage Facility is located in building M-6460, Logistics Avenue, Fort Bragg (appendix A), and operates 24 hours, 7 days per week.  The main gate will be locked after dark for security reasons; however, a sign will be posted with a phone number for assistance.  A line hose will activate a bell when a vehicle drives over it, which will notify a lot employee of a customer.  The Lot Manager can be reached at (910) 396-5096.  Any additional information concerning the POV Storage Facility can be found on the Installation Transportation Office (ITO) Web site:  http://www.bragg.army.mil/ito.

b.     The objective is to provide customer service in the acceptance, storage, and return of POVs for deploying Service Members (SMs) and Department of Defense (DOD) civilians during contingency operations only.  The service provided by the POV Storage Facility does not include storing POVs for Permanent Change of Station (PCS).  Contingency operations require POV storage service to be responsive and flexible to meet the demands of deploying personnel.  This service will be performed to the standards established by the Installation Commander and the DOL.  Operations will encompass the full scope of POV storage operations to include receipt, inspection, storage, and return of a vehicle.

c.     Customer Parking:  The only parking area is in front of the POV Storage Facility Office.  The maximum speed limit is    5 mph in the storage parking lot.  All vehicles within the gated compound of the POV Storage Facility will be ground guided to the selected parking slot.

d.     Safety:  Vehicle operators are required to comply with posted safety requirements and speed limits.  Smoking is not permitted inside any area of the POV Storage Facility.  The designated smoking area is outside the main gate in the outside parking lot area.

e.     Customer Restrictions:  Customers are restricted from the POV storage parking lot area (beyond the orange cones) unless escorted or specifically directed by the POV Storage Facility personnel.  Customers are authorized to park in front of the POV Main Office while waiting for service.

f.      Physical Security of Customer Equipment:  POVs will be secured IAW AR 190-51, Security of Unclassified Army Property, 30 Sep 93.

g.     Complaints:  Quality customer support is our goal. Please address all unresolved problems with the POV Lot Manager or the Assistant Lot Manager prior to departing the Installation POV Storage Facility.  

4.     PROCEDURES.

a.     All units or individuals requesting POV storage service will report to the Installation POV Storage Facility.  The following procedures and documents are required to in-process/ out-process a POV:

b.     In-processing requirements:

(1)   Provide deployment orders or a memorandum from the commander.

(2)   Have military or DOD civilian identification.

(3)   Provide copy of a valid vehicle registration to verify ownership. 

(4)   If not the owner of the vehicle, one must provide a Power of Attorney.

(5)   Fill out the POV in-processing worksheet that is located on the ITO Web site at

http://www.bragg.army.mil/ito/Documents/pdf/POVInProcessingWorksheet.pdf.

(6)   The vehicle being stored must be clean for the inspection.

(7)   Do not store personal items in the vehicle.

Refer to appendix B which provides more detail in preparing a vehicle for storage. 

NOTE:  Allow adequate time to in-process the vehicle.

c.     The following are recommendations to keep a car in good condition:

(1)   Check or change oil and filter before storage if possible.

(2)   Top off all fluid levels for the following:

(a)   Antifreeze.

(b)   Brake Fluid.

(c)    Windshield Washer Fluid.

(d)   Transmission Fluid.

(e)   Power Steering Fluid.

(f)    Gas tank should not exceed a quarter.  Remember to add fuel stabilizer.

(3)   Check the pressure of the tires.

(4)   Remove all trash.

(5)   Remove all detachable accessories.

(6)   If using a car cover, invest in a good one.  Tie down the car cover with 550 cord (bungee cords will dry rot). High winds will blow the car cover off during wind storms if it is not secured properly.

(7)   Disconnect battery terminals and tape the terminals with electric tape.

d.     Out-processing requirements:

(1)   Have military or DOD civilian identification.

(2)   If the vehicle is registered to the customer, immediate out-processing can begin.

(3)   If an individual other than the owner requests to out-process the vehicle, a valid Power of Attorney must be on file or presented prior to out-processing the vehicle.

(4)   If a vehicle is to be picked up by a Casualty Assistance Officer (CAO), the CAO must have orders assigning him/her as the CAO.

(5)   A joint inspection will be conducted with the customer using the same documents completed during the in-processing of the vehicle.

(6)   The POV Storage Facility employees will assist the customer with minor repairs and/or assistance required, such as tire inflation, jump start, etc. 

(7)   Record, document, and report any discrepancies.

(8)   Have customer complete the POV release form.  

(9)   Request customers complete a Customer Satisfaction Sheet after taking possession of the vehicle. 

e.     Rest and Recuperation Leave or Emergency Leave:

(1)   Soldiers/civilians authorized to take 15 days of leave during their deployment are authorized to pick up their POV from the POV Storage Facility while they are on leave.  The following procedures apply when SMs/civilians are on leave:

(a)   Have military or DOD civilian identification.

(b)   Provide a copy of leave form (DA Form 31 or OPM Form 71).

(c)    Provide a Power of Attorney if the individual is other than the owner requesting to pick up the vehicle.

(d)   A joint inspection will be conducted with the customer using the same documents completed during the in-processing of the vehicle.  

(e)   The POV Storage Facility employees will assist the customer with minor repairs and/or assistance required, such as tire inflation, jump start, etc.

(f)    The customer completes the POV release form.

(g)   In-process the POV back into the POV Storage Facility after the leave is completed.

NOTE:  Allow adequate time to in-process the vehicle.

(2)   All units supported by the Installation Storage Facility on a continuing, temporary, or emergency basis will comply with these procedures.  The provisions for this SOP are applicable for extended field exercises, Emergency Deployment Readiness Exercises, Global Response Force, and deployment operations.

f.      Vehicle Abandonment:

(1)   The deployment orders will cover the storage of the POV up to 30 days after redeployment.  Vehicles stored in the POV Storage Facility after 30 days will be reviewed on a case-by-case basis.  Once 60 days have lapsed and the SM/civilian has not contacted the POV Storage Facility, the process for declaring the vehicle abandoned will be initiated.

(2)   A good faith effort will be made to contact the SM’s/civilian’s unit to include an e-mail message being sent to the SM’s/civilian’s AKO account and a certified letter to the SM/civilian.  If there is no response within 7 days after attempting notification, the vehicle will be declared abandoned.

(3)   Once the vehicle has been declared abandoned, the Provost Marshal’s Office will be notified to coordinate having the vehicle towed by an independent towing company.  The towing company will remove the vehicle from the POV Storage Facility.

The towing company may hold the vehicle at its storage facility, or the vehicle could be sold or auctioned off by the towing company.

(4)   If the Soldier/civilian wants to regain possession of the vehicle once the vehicle has been towed, it is the Soldier’s/civilian’s responsibility to contact the towing company directly.  The Soldier/civilian will be liable for all costs that are incurred for towing and storage of the vehicle.

Download POV Storage Facility SOP